365 Night Trial
How does the 365-night trial work?

Take your time when choosing a mattress and deciding if everything about it is right for you. Our risk-free trial gives you 365 days to relax and enjoy. We also guarantee that the performance characteristics of Emma mattresses will remain undiminished for many years.

What are the shipping and return details?

We work with UPS and FedEx to ship your Emma products straight from our warehouse to your front door. Free returns are guaranteed if you must return your purchase for any reason, and our customer service will take care of everything.

To return your mattress, please reach out to our Customer Care agents from 08:00 to 18:00 GMT-6, Monday-Friday through our available channels:

  • Email: support@emma-sleep.ca 
  • Landline: +1-844-906-3662
  • or speak directly with an agent using our live-chat feature on our website.

What is the warranty of an Emma mattress?

Every mattress comes with a 10–year guaranteed warranty. Free returns are guaranteed if you must return your mattress after the 365 night trial for manufacture defect issues. Our customer service will take care of everything. Our team is reachable through our available channels:

Email: support@emma-sleep.ca 

Landline: +1-844-906-3662

or speak directly with an agent using our live-chat feature on our website. and we’ve got you covered.