how do i track my order?
How do I track my order?
After purchasing your Emma product, please wait for a confirmation email containing your product tracking number and instructions to track your order. Orders from Ontario take approximately 2-4 days while orders from the rest of Canada take approximately 4-8 days through our logistics carriers (e.g. Bolt Logistics, Canpar).
Should you have any concerns, please contact our Customer Care agents from 08:00 to 18:00 GMT-6, Monday-Friday, through our available channels:
- Email: firstname.lastname@example.org
- Landline: +1-888-585-3662
- or speak directly with an agent using our live-chat feature on our website.