Unbox your Emma mattress on a flat surface, unroll it, and cut the plastic using the provided tool. It naturally regains shape in about 24 hours. Relax on your Emma mattress for a restful night's sleep.
Our risk-free 365-night trial means that you get a full year to decide if your Emma mattress is a good fit for you. This gives you more time to try the mattress for yourself and experience the benefits that our 4Million+ customers have come to enjoy each night!
Just like a new pair of shoes, your mattress and body need a little time to adjust. We suggest that you wait until your body has had the full opportunity to experience the wonderful benefits provided by the Emma mattress - around 21 nights.
It takes 6 to 8 weeks for your body to fully adapt to a new mattress.
When you unroll your mattress, you may notice a slight smell of "new". This is perfectly normal. Air it out in a well-ventilated room for a few hours. Washing the cover accelerates odor removal by clearing trapped scents. You can dilute a few small drops of your favorite essential oil in water and spray the solution onto the foam (not the cover!
Rotate your Emma mattress monthly for the first six months to prevent body impressions, then switch to every three months. Make sure the white side of the cover is always facing up. (Note: Handles are for adjusting the mattress to the bed frame, not moving it.)
Slatted bases prevent heat from building up and help air to circulate under the mattress. We also suggest using bed linen made from natural fibers such as cotton to maximise the cooling effect.
Take care of your Emma mattress to maintain its' longevity. The upper part of the cover is machine washable up to 60° and 40° for the lower section.
For prolonged happy and healthy sleep, use our mattress protector. It wraps around your mattress for a waterproof and irritation-free sleep.
Discover our Mattress Protector
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